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Channel: Emerald Group Publishing Limited: International Journal of Conflict Management: Table of Contents
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Nonviolent Communication: A Language of Life (2nd ed.)

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Turnaround Strategies for Customer Centric Operations: Turn-by-Turn...

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A mediation model of task conflict in vertical dyads: Linking organizational...

AbstractPurpose – The current study seeks to provide predictions for task conflict in supervisor-subordinate dyads and to test empirically the mediation effects of task conflict between organizational...

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Neighborhood conflicts: the role of social categorization

AbstractPurpose – In a multicultural context, this study aims to investigate the effect of ingroup versus outgroup categorization and stereotypes on residents' emotional and behavioral reactions in...

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Understanding propensity to initiate negotiations: An examination of the...

AbstractPurpose – This paper seeks to introduce a model of the initiation process in negotiations, and to describe a study of the effects of culture and personality on propensity to initiate and...

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Building future coexistence or keeping people apart: The role of physical...

AbstractPurpose – The purpose of this paper is to explore the importance of cross-communal cooperation and its contribution to peacebuilding and reconciliation in Northern Ireland through the opinions...

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The impact of apologies and promises on post-violation trust: The mediating...

AbstractPurpose – This research aims to separate the effect of a promise from an apology, examine interactional justice as a theoretical mechanism explaining the relationship between these accounts and...

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The Effectiveness of a Mediation Program in Symmetrical versus Asymmetrical...

AbstractPurpose - The last decades, neighborhood mediation programs have become an increasingly popular method to deal with conflicts between neighbors. In the current paper we propose and show that...

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Examining the role of identity in negotiation decision making: the case of...

AbstractPurpose - This study examines the effects of ethnic and social identities on negotiation decision making in the context of the Cyprus conflict.Design/methodology/approach - I conduct a...

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Chinese Employees’ Interpersonal Conflict Management Strategies

AbstractPurpose - The main research purposes were to (a) conceptualize Chinese conflict management behaviors as contingent on the hierarchical relations of conflict parties in an organizational context...

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Cognitive-experiential self theory and conflict-handling styles: Rational and...

AbstractPurpose - The purpose of this paper was to examine how the rational and experiential systems according to the cognitive-experiential self theory (CEST) are related to conflict-handling styles....

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Scissors Cut Paper: Purposive and Contingent Strategies in a Conflict Situation

AbstractPurpose - This paper focuses on a little studied but important type of conflict, zero-sum situations. These conflicts are less likely to take place than those in which participants can come to...

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The effectiveness of a mediation program in symmetrical versus asymmetrical...

AbstractPurpose– The last decades, neighborhood mediation programs have become an increasingly popular method to deal with conflicts between neighbors. In the current paper the aim is to propose and...

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Examining the role of identity in negotiation decision making:the case of Cyprus

AbstractPurpose– This study aims to examine the effects of ethnic and social identities on negotiation decision making in the context of the Cyprus conflict. Design/methodology/approach– The author...

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Chinese employees' interpersonal conflict management strategies

AbstractPurpose– The main research purposes of this paper are to: conceptualize Chinese conflict management behaviors as contingent on the hierarchical relations of conflict parties in an...

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Cognitive-experiential self theory and conflict-handling styles: Rational and...

AbstractPurpose– The purpose of this paper is to examine how the rational and experiential systems according to the cognitive-experiential self theory (CEST) are related to conflict-handling styles....

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Scissors cut paper: purposive and contingent strategies in a conflict situation

AbstractPurpose– This paper aims to focus on a little studied but important type of conflict, zero-sum situations. These conflicts are less likely to take place than those in which participants can...

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Process, People, and Conflict Management in Organizations: A Viewpoint Based...

AbstractPurpose - In this Viewpoint, we argue that the predominant method of analyzing conflict management focuses too heavily on the managerial interests in administrative efficiency and productivity...

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THE EFFECT REPRESENTATIVES HAVE ON THEIR CLIENT’S PERCEPTIONS OF JUSTICE AND...

AbstractPurpose - This paper presents a theoretical framework for assessing the effects representatives have on their client’s perceptions of justice, outcome and satisfaction, as well as the treatment...

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The relationship between conflict, anticipatory procedural justice, and...

AbstractPurpose - Purpose – This study explores the role of anticipatory procedural justice, seriousness/type of conflict, and design of ombudsman processes with intentions to use ombudsman processes...

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